Microsoft puts Windows 10 update on hold after file deletion reports

Microsoft puts Windows 10 update on hold after file deletion reports

Microsoft may be in a pickle right now due to the hiccupy rollout of its latest Windows 10 October 2018 Update, but that's not stopping the company from supporting the previous versions of Windows 10. In addition to pulling the update, Microsoft kicked off an investigation into the matter, ultimately finding the problem.

Microsoft on Wednesday said it has identified and fixed all known issues in the Windows 10 October 2018 update and has begun re-releasing the key update. Microsoft will monitor feedback closely and will push the update to retail update channels afterward but a release date has not been revealed yet.

In a blog post, Microsoft said the affected population was low - "one one-hundredth of one percent" of people who installed the update experienced data loss, the company claims.

The user configured one or more of their Known Folders (Desktop, Documents, Pictures, Screenshots, Videos, Camera Roll, etc.) to be redirected (KFR) to another folder (device drive, external drive or a OneDrive folder). For example, suppose you ran out of space on your C drive.

This includes fixes for system components such as the Windows kernel, graphics and file systems, the wireless networking and peripherals subsystems, along with the JET database engine, Windows Media Player and the Edge and Internet Explorer web browsers among others. There you may also restore the default.

Change to the update construction sequence. If KFR had been previously enabled, intentionally or by mistake/automatically, but the files remained in the old location instead of being moved to the redirected location, they ended up being deleted.


Users who moved a Known Folder to OneDrive but did not move files in the process had files deleted in the old location. Here, too, the bug was triggered when some files remained in the old location.

Users who are affected by the issue are missing files and folders in their "Documents" folder.

The Feedback Hub did have reports of data loss when the October 2018 Update was in preview. It appears that the reports were not noticed as they did not receive a whole lot of votes or feedback. To make sure to remedy such issues, the Windows Insider team says that it is adding the ability to flag the severity of the feedback that they initiate.

Some users reported that their entire profiles were removed during the upgrade. Microsoft has made changes to Windows 10 version 1809 that will address each of those problem areas, he promised.

In either case, it is best to create a full system backup of the system and important data before upgrades are installed to avoid these scenarios.

Related Articles

  • Three studs from Carolina Panthers win over New York Giants

    Three studs from Carolina Panthers win over New York Giants

    Olsen will give Newton his favorite target after a two-interception performance that kept this one in jeopardy until the end. Nevertheless, the Panthers responded to the challenge in Eric Reid's first game as a member of the team.
    Peyton Manning jokingly shames Drew Brees for breaking his passing record

    Peyton Manning jokingly shames Drew Brees for breaking his passing record

    Former Saints receiver Devery Henderson, who caught the pass on which Brees broke Unitas' mark, attended Monday night's game. Brees came into the game needing 201 passing yards to pass Brett Favre (71,838) and Manning (71,940) ahead of him.
    Packers' Geronimo Allison still going through concussion protocol

    Packers' Geronimo Allison still going through concussion protocol

    The Lions, who didn't face Rodgers previous year , have won three straight in the series for the first time the 1990-91 seasons. Detroit had success on defense, going after Rodgers with just four players and dropping seven into coverage.
  • Nick Saban blasts Alabama defense after Arkansas rout

    Nick Saban blasts Alabama defense after Arkansas rout

    I don't care if you're playing Louisiana whoever or Hoover High School, you show up to the game and you support your team. Are you really playing as well as you're capable of playing and are you doing it on a consistent basis.
    Manchester City's Gabriel Jesus 'unhappy' at Riyad Mahrez taking penalty vs. Liverpool

    Manchester City's Gabriel Jesus 'unhappy' at Riyad Mahrez taking penalty vs. Liverpool

    It's a good draw and we deserved to win. "Obviously, I'm not happy", he said, according to the Daily Mail . The previously unstoppable Liverpool registered just two efforts on target, with City mustering the same.

    Pompeo: North Korea ready to invite inspectors to nuclear site

    Pompeo landed in Pyongyang on Sunday morning to meet Kim after visiting Japanese Prime Minister Shinzo Abe on Saturday in Tokyo. Pompeo said they came close to finalising a date and venue for the next Kim-Trump meeting.
  • Bulgarian man detained in Germany over rape and murder of journalist

    Bulgarian man detained in Germany over rape and murder of journalist

    Police in Germany have arrested a suspect in the rape and killing of Bulgarian journalist Viktoria Marinova , officials said. The body of the 30-year-old journalist, who police said had been raped, beaten and suffocated, was found on Saturday.

    Florida State closes campuses ahead of Hurricane Michael

    The storm has maximum sustained winds of 50 miles per hour , and slow strengthening is forecast in the next few days. Current forecast guidance suggests a landfall near Panama City Beach early Wednesday.
    Commission Withholds Khabib Nurmagomedov’s Check, but Conor McGregor Paid

    Commission Withholds Khabib Nurmagomedov’s Check, but Conor McGregor Paid

    UFC president Dana White implemented a later start time when Michael Bisping fought in Manchester, delaying the fight to 3am. The same option is being considered for a McGregor-Nurmagomedov rematch.
  • Fatah blames Israel for murder of two workers at industrial park

    Fatah blames Israel for murder of two workers at industrial park

    Conricus identified the gunman as a 23-year-old Palestinian from a West Bank village and said he was still at large. The gun has become a weapon of choice for Palestinians who carry out shooting attacks against Israelis.
    Manchester United have been embarrassing - Alan Shearer

    Manchester United have been embarrassing - Alan Shearer

    After the forthcoming global break, their next six games include matches against Chelsea , Juventus twice and Manchester City. And United only axed the Scot when it was confirmed they had missed out on a place in the top four.
    After City draw, Liverpool's Klopp slams 'senseless' Nations League

    After City draw, Liverpool's Klopp slams 'senseless' Nations League

    Guardiola acknowledged that his side had chosen to lower the tempo in the game to limit the potency of Liverpool's attack. I was confident, so I was not happy that they did not allow me. "In that situation, we help strikers when that happens".